Frequently Asked Questions
Everything you need to know about shopping with LE NOM.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
How do I return an item?
You can return unworn items with original tags attached within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
At LE NOM, we prioritize ethical production. 80% of our collections are made from organic cotton, recycled polyester, or FSC-certified viscose.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.